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If you are not completely satisfied with your purchase you may return your merchandise. Please contact us for exchanges and returns. All requests for returns must be made and received within 14 days of the received shipping date. Please include a note with the reason for your return. Be sure to include your order number in the communication.

If we shipped defective or wrong merchandise we will reimburse you for the return shipping charges and will exchange for proper merchandise. If we shipped the correct merchandise but you are dissatisfied we will refund the full value of all merchandise returned in sellable condition with all packaging materials.

Important: We cannot accept returns that are improperly packaged and reach us in damaged condition. Therefore, we strongly recommend that you return merchandise in the same packaging that you received it in.

Customised products:
We do not accept returns for notebooks that have been customised unless the products were damaged/defective upon arrival, or the customisation is different from what has ordered.